Frequently Asked Questions

Find answers about choosing your stickers, shipping, tracking and order support.

Choosing a design or set

Which option should I choose?

Use the options on each product page to choose a design or set. Check the selected option name, images and price before adding it to your cart. A product photo may show several options; your order is for the option you select. If the contents are unclear, ask us before ordering.

Are tweezers or a magnetic board included?

Included accessories vary by product and option. Check the description for your selected option before buying extra tools. You can browse Tools & Accessories and Magnetic Boards separately.

Where can I find the size and included materials?

Check the product description and images for the selected design. If a size or included item is not listed, contact us so we can confirm it before you order.

Shipping and delivery

Where do you ship, and how much does shipping cost?

See our Shipping & Delivery policy for destinations, shipping charges and order preparation information. Enter your destination at checkout to see the shipping options available for your order.

Tracking your order

How do I track my package?

Visit Track Order for step-by-step help. Use the carrier tracking number from your shipping confirmation email on 17TRACK, not your store order number. Tracking updates become available after dispatch.

Returns and order support

What if something is missing, damaged or incorrect?

Email support@unistickerscene.com with your order number and a description of the problem. See Returns & Refunds for the applicable process and conditions.

How can I contact you?

Use our contact form or email support@unistickerscene.com. Include your order number if your question is about an order.